By GhanaMedia Editorial Team
Accra, Ghana – Jacqueline Oppong Mensah, Chief Executive Officer of VITO S-Class Services Ltd., is driving a bold technology-led transformation that is redefining vehicle inspection services and raising road safety standards across Ghana.
As Ghana’s transport sector embraces digital innovation, Mrs Oppong Mensah has positioned VITO S-Class, a Driver and Vehicle Licensing Authority (DVLA)-authorised Private Vehicle Testing Station (PVTS), as a leader in delivering efficient, transparent and technology-driven vehicle inspection services.

Under her leadership, VITO S-Class Services Ltd. has invested in advanced German vehicle testing equipment, fully automated computer-based inspection lanes and a comprehensive Vehicle Inspection Management System (VIMS) that digitises the entire inspection process. The enterprise platform provides real-time data management while reducing human interference by ensuring inspections are based on objective technical analysis rather than manual judgment.
Speaking about the company’s vision, Mrs Oppong Mensah emphasised that innovation should ultimately improve customer experience while enhancing public safety.
“At VITO S-Class Services Ltd., our goal is to make vehicle inspection more accurate, efficient and transparent. By combining modern automated testing equipment with our Vehicle Inspection Management System, we are reducing human interference and ensuring that every inspection is driven by objective data and the highest standards of road safety.”
Beyond automated inspections, the company is also developing an AI Voice Assistant designed to support staff, assist customers and provide instant access to vehicle inspection information, making the inspection process faster and more convenient.
Another significant milestone is the establishment of the DVLA Ultra Center at Dome, which is expected to provide motorists with vehicle registration, driver’s licence issuance and renewal, licence replacement, international driving permits and roadworthiness certification under one roof.
The initiative is expected to decentralise DVLA services, reduce congestion at traditional offices and eliminate unnecessary middlemen while delivering greater transparency and convenience for motorists.
Before joining VITO S-Class Services Ltd., Mrs Oppong Mensah built an accomplished international career in cybersecurity and information technology. She served as Cyber Security Program Manager at Volkswagen of America, where she managed enterprise security programmes, incident response, business continuity and disaster recovery initiatives.
Her professional journey also includes serving as Information Security Manager at Kadant Inc., overseeing global cybersecurity operations across North and South America, Europe and Asia. She has also held technology and security roles with Vehicle Inspection & Technical Org, Symetra Financial Services, Microsoft through HCL America and organisations within the media and healthcare sectors.
Her impressive professional certifications include CRISC, CISM, CISA, Certified Ethical Hacker (CEH), CompTIA Security+, CCSK, ITIL, CCNP and CCNA.
Academically, she holds Associate and Bachelor’s degrees in Information Technology Network Security from Green River College and recently earned a Master’s degree in Cybersecurity and Policy Management from the University of Maryland.
With extensive expertise in cybersecurity, digital systems and technology management, Mrs Oppong Mensah continues to position VITO S-Class Services Ltd. as one of Ghana’s most technologically advanced vehicle inspection companies. Her vision is to create a smarter, safer and more efficient transport ecosystem where innovation, automation and customer service work together to improve road safety nationwide.
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