DORiSA Consult has successfully hosted the second edition of its Business Advocacy Forum under the theme “Building Teams That Last: HR, Systems & Delegation for Sustainable Growth.”
Held online via Google Meet on Wednesday, September 9, 2026, the forum brought together business owners, managers, professionals and students to examine how SMEs can move from founder-dependent operations toward sustainable, systems-driven growth.
Leadership Must Empower Through Delegation
Dr. Samuel Kodzo Senyoh, a Certified Leadership Coach and Management Consultant, addressed leadership and effective delegation.
He stressed that delegation should go beyond simply assigning tasks. Leaders, he explained, must understand their employees’ skills, empower them and create an environment where team members feel respected and valued.
He linked leadership to vision, strategic direction, values and culture, while describing delegation as the mechanism through which responsibility and organisational capability are distributed.
Aligning People With the Market
Dr. Nancy Erskine-Sackey, Lecturer in Marketing and Entrepreneurship at KAAF University, focused on People and Market Alignment.
She challenged business owners to consider whether their internal teams are prepared to support growth when customer demand increases.
She encouraged SMEs to recruit the right people, give them responsibility and make employees feel genuinely connected to the business and its objectives.
Sustainability Requires Strong Systems
On Institutional Leadership and Sustainability, Dr. Cynthia Sena Kpeglo-Freiku, Executive Secretary of Vice Chancellors Ghana, highlighted risk management, ethical conduct, administrative excellence, accountability and innovation.
She emphasised the importance of building HR capacity and creating systems that allow excellence to be repeated rather than depending solely on individual leaders.
Her central message was that sustainability should become a way of operating, with institutions deliberately developing people and systems capable of functioning beyond the founder or current leadership.
Governance Builds Business Confidence
The final technical presentation came from Mr. Benjamin Akyena Brantuo, Government Relations Specialist at International Justice Mission.
He discussed government relations, SME governance and stakeholder relations, explaining that businesses need more than a good idea to achieve sustainable growth.
He described governance as providing the structure through which a business is managed and argued that effective governance can help an organisation continue operating even when its founder is absent.
A Focus on Sustainable SME Growth
The forum concluded with a panel discussion and live business counselling session moderated by Dr. Doris Aryee. A vote of thanks was delivered by Ms. Elizabeth Nartey, followed by a closing prayer from Mrs. Doreen Ada Adzewoda.
DORiSA Consult said the second edition reinforced its focus on Strategy, Systems and Growth, with emphasis on People, Process and Performance.
The organisation also announced the third edition of the Business Advocacy Forum for Wednesday, October 14, 2026, at 7:00 PM, under the theme “From Visibility to Sales: Digital Positioning Strategies for SMEs in 2026.” The session is expected to focus on helping SMEs convert online visibility into measurable sales growth.
For more information, visit DORiSA Consult.
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